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Please see the refund policy below for eligibility rules.
The following refund policy including refunds, transfers, and pro-rations is in effect:
1. There shall be no refunds for Fitness Punch Pass purchases.
2. Refunds will be issued for all classes and programs based on the following:
Cancelled by Department – Full Refund, no processing fee
a. By 5 p.m. one week prior to class start date full refund less $5 processing fee
b. Prior to the second class 50% of the class fee, no processing fee
c. After second class - No refund
3. Refund Policy for Special Events/Trips
Cancelled by Department - Full Refund, no processing fee.
a. By 5 p.m. one week prior to Special Event/Trip full refund less $5 processing fee
b. Day of the Event/Trip - No Refund
c. A full refund will be given on trips if we can fill your spot
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